Quality Assurance

Advocating Anti-Ageism provides quality assurance services to HUD resident service coordinator programs. All programs are audited for compliance with HUD guidelines, reporting requirements, service requirements, and overall program management.

Program Compliance

Program review to ensure compliance to HUD guidance and regulations.

Training Compliance

Review of training compliance to requirements provided by HUD.

File Audits

A comprehensive review of tenant files examining program performance.

Reporting

Guidance and assistance for reporting program outcomes to management and HUD.

Service Coordinator - Property Manager Relations

Training to help improve the service coordinator and property manager relationship. Training to help each team member know their roles and how to work together effectively.

Individual Case Guidance

Guidance and assistance for complex cases.

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